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Public Information Request Procedures

Requests for public information (open records) are handled in accordance with the Texas Public Information Act, Texas Government Code § 552.001(et seq).

All requests for public information should be submitted to the Office of General Counsel Records Request. This procedure allows the District to accurately document the date each request is received and respond to the requestor promptly. If the request cannot be produced within ten business days, the requestor will be notified in writing of the reasonable date and time when it will be available.

Procedures for making a request: The request must ask for records or information already in existence. The Act does not require the District to create new information, to do legal research, or to answer questions.

Charges to the requestor: A person can ask to view the information, get copies of the information, or both. If a request is for copies of information, then the District may charge for the copies. If charges should occur, the District will send an itemized statement and ask for a response in writing, verifying that the requestor accepts, modifies or denies the cost being charged.

The requestor may submit the request by mail, fax, email, or in person to:
Office of General Counsel
Pasadena Independent School District
3920 Mickey Gilley Blvd.
Pasadena, Texas 77505
Fax: 713‐740-5940

Responsibilities of the requestor: Any person who requests public information has the responsibility to:

  • Include enough description and detail of the information that you want so the District can accurately identify and locate the items requested.
  • Cooperate with the District’s reasonable requests that clarify the type or amount of information that is requested.

The District shall promptly release requested information that is not confidential by law. Documents considered public information shall be made available for review and/or copying. For any items that we wish to withhold, we will ask for a ruling from the Office of the Attorney General. The requestor will be sent a copy of that communication. If the request cannot be produced within ten business days, we will notify the requestor in writing of the reasonable date and costs if applicable.

If you have questions, please feel free to call 713-740-0978.

House Bill 3033 Provides Updates to the Texas Public Information Act

Complying with the Texas Public Information Act (TPIA) requires adherence to timelines that reference “Business Days”, but no formal meaning had ever been established. The law now formally defines the meaning by clarifying business days DO NOT include the following:

  • Weekends – Saturdays or Sundays
  • National Holidays (i.e., New Year’s Day, Martin Luther King Jr. Day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Day, & Christmas Day)
  • State Holidays (i.e., Confederate Heroes Day, Texas Independence Day, San Jacinto Day, Texas Emancipation Day, Lyndon Baines Johnson Day, the Friday after Thanksgiving, and the 24th & 26th of December)
  • Optional Holidays of Rosh Hashanah, Yom Kippur, or Good Friday if the Public Information Officer of the governmental body observes the holiday.
  • Friday or Monday before or after a national or state holiday if the holiday falls on the weekend and the governmental body observes the holiday on that Friday or Monday.
  • Up to 10 additional Designated Non Business Days per calendar year on which administrative offices are closed or operating with minimum staffing. Designation of non business days for a school district must be made by the Board of Trustees.

The dates below have been designated as nonbusiness days by resolution of the PISD Board of Trustees for the calendar years 2023 & 2024:

November 20
November 21
November 22
December 22
December 27
December 28
December 29

January 2
January 3
March 13
March 14
March 15
November 27
December 23
December 27
December 30
December 31


Thank you for your interest in Pasadena ISD. Your Request has been submitted to the District for processing.

A governmental body may designate one mailing address and one electronic mail address for receiving written requests for public information. The governmental body shall provide the designated mailing address and electronic mailing address to any person on request.

A governmental body that posts the mailing address and electronic mail address designated by the governmental body under Subsection (c) on the governmental body’s Internet website or that prints those addresses on the sign required to be displayed by the governmental body under Section 552.205 is not required to respond to a written request for public information unless the request is received: at one of those addresses;

If your request was submitted outside of the Pasadena ISD Administration Building's business hours, including anytime after 4:30 p.m.(CST), or on weekends and/or holidays, it will be received by District personnel on the next regular business day. If the District is unable to fulfill your request on or before the tenth (10th) business day following its receipt of your request, you will be notified accordingly.

If you do not receive a response from the District within ten (10) business days, please contact 713.740.0978.

Administration Building Hours
Mon-Friday 8:00-4:30

Summer  Hours (June and July)
Mon-Thursday 7:00-5:30

Administration building will be closed on the following dates
December 24-January 7
March 24-28
May 27